Frequently Asked Questions

For detailed installation instructions, please refer to our Installation guide. The guide will walk you through downloading, installing, and setting up Nutshell on your device.

Nutshell has different system requirements depending on features:

• For transcription: Any MacBook with Apple Silicon chip, macOS v13+
• For AI Assistant features: Minimum 16GB RAM, Apple Silicon chip, macOS v13+

For detailed uninstallation instructions, please follow our Uninstall Guide. The guide includes important steps for completely removing all components of Nutshell from your system.

Nutshell captures audio from your system and transcribes it in real-time using on-device AI technology.

Some of the things that the AI chatbot can help you with include:

• Summarizing meeting content
• Extracting action items
• Finding specific information from past discussions
• Generating meeting minutes Simply type your question or use ”/” to access preset prompts.

Yes! All processing happens locally on your device, so Nutshell works perfectly without an internet connection. You can transcribe meetings and interact with the AI chatbot completely offline.

Nutshell processes everything locally on your device. No audio, transcriptions, or chat data ever leaves your computer. This ensures maximum privacy and security for your sensitive information.

Yes! Nutshell is ideal for organizations with strict security requirements since all data stays on your device. There’s no cloud storage or external server communication involved.

Users are responsible for complying with local laws regarding recording conversations. Always inform all participants when recording or transcribing meetings and obtain necessary consent. Nutshell provides reminder notifications when starting transcription.

Nutshell offers flexible licensing options for individual users and organizations. Each license is tied to a specific device or user account.

Yes, you can transfer your license to a new device. Please refer to our License Transfer Guide for detailed instructions.

Yes, we offer bulk licensing keys for teams and enterprises. Contact support@withnutshell.com to begin the process.

First, check that:

• Your microphone permissions are enabled
• The correct audio input is selected
• You have sufficient system resources available If issues persist, try restarting the application.

To get the best results:

• Use a good quality microphone
• Ensure clear audio input
• Minimize background noise
• Speak clearly and at a moderate pace